Privacy policy
Last updated: November 11, 2026
Lewis Cleaners (“we”, “us”) runs Lewis Cleaners at 2122 W Francisquito Ave, Ste C, West Covina, CA 91790. This policy explains what personal information we collect through this website and at our counter, why, who we share it with, and the choices you have. It is written to meet the California Online Privacy Protection Act (CalOPPA).
1. Who to contact
- By phone: (626) 962-4773
- By mail or in person: Privacy, Lewis Cleaners, 2122 W Francisquito Ave, Ste C, West Covina, CA 91790
2. What we collect
- This website: the site has no forms and no accounts. When you visit, our hosting provider records technical connection data (such as IP address, browser and the pages requested) to deliver the site and protect it against abuse.
- Orders at the counter: your name and phone number, the items you leave with us and the service you choose.
- Business pick-up and delivery: the contact person, business address and phone number you give us.
- Messages: what you tell us by phone, text or social media.
3. Why we use it
- to process your order and contact you when it is ready or if there is a question about an item;
- to arrange pick-up and delivery;
- to answer your questions;
- to keep this website secure and working;
- to meet our legal, tax and accounting obligations.
We do not sell or share your personal information, and we do not use it for advertising profiles.
4. Cookies and tracking
This site itself sets no cookies and uses no analytics, advertising or profiling tools. If we add such tools, they will stay off until you consent through a banner, and this policy will be updated.
Do Not Track: because the site does not track visitors across other websites, it handles all visitors the same way whether or not their browser sends a “Do Not Track” signal.
Google Maps: the map in the contact section is provided by Google. When it loads (as you scroll to it), your browser connects to Google, which receives your IP address and may set its own cookies. Google handles this data under its own privacy policy. If you prefer, use the address and phone number instead of the map.
Links to Google Maps, Yelp and social media open those services, which have their own privacy policies. Fonts and images are served from our own domain.
5. Service providers
We share information only with providers that process it for us:
- Cloudflare: hosting and security for this website;
- Google: the embedded map in the contact section (section 4);
We may also disclose information where the law requires it.
6. How long we keep it
We keep order information as long as needed to complete your order and for our accounting obligations. Website connection data is kept by our hosting provider for a short time for security.
7. Your choices
You can ask us which personal information we hold about you, and ask us to correct or delete it, using the contact details in section 1. We may ask you to confirm your identity. We do not discriminate against you for making a request.
8. Children
This website is not directed at children under 13, and we do not knowingly collect information from them online.
9. Security
The site is served only over HTTPS, and access to order information is limited to the people who need it. No system is perfectly secure, but we act quickly if something goes wrong.
10. Changes
We may update this policy. The current version is always on this page, with its effective date (“Last updated”) at the top.